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Sopiva IT

Worry‑free, right‑sized IT outsourcing for your company

Are you looking for a smooth everyday IT experience and a clear view of future development needs? As a Sopiva IT customer, you’ll receive IT maintenance and support services, a development roadmap, and of course a reliable IT partner.

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Frendy Sopiva IT solves typical IT maintenance and support service challenges and is suitable for companies of all sizes – regardless of devices or ownership structures.

Sopiva IT – This is how it’s built

  • Included areas: Decide yourself which IT areas are included in the service. You can choose workstations, cloud services such as Microsoft 365, Google Workspace and Azure, as well as network, mobile, printing, server and web hosting.
  • Service composition: Choose how comprehensive you want the service to be. For example, the device registry, maintenance, and support services can be combined into one well‑managed package
  • Procurement model: You can flexibly choose from five different models – from occasional support all the way to a comprehensive, fixed‑price service package
  • Security and backup solutions: Ensure business continuity with comprehensive add‑on services, such as security solutions and backups.
  • Partnership benefits and the customer management model: The more IT areas you choose and the more comprehensive your service package is, the greater the benefits you gain from the partnership. The customer management model adapts to your company’s size and needs.

What does Sopiva IT look like for you?

We help you create the right solution

You don’t need to be an IT professional to get Sopiva IT services. We assess your needs and show you what the right Sopiva IT solution looks like for you.

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Sopiva IT – flexible support for Kotokunta’s everyday operations

“Kotokunta uses Frendy’s Sopiva IT services, which cover workstations, mobile, cloud, network and printing. The onboarding progressed in phases, and the project management received praise: the changes were implemented without disrupting the daily operations at the centres.

“Sopiva IT also supports financial management. IT costs are predictable, on‑site visits do not generate additional charges, and devices are acquired cost‑effectively. ‘It makes sense to purchase high‑quality IT services from a partner when the price–quality ratio is right.”

IT Manager Aleksi Wägar

The best thing about Sopiva IT is the partnership.

Frendy Sopiva IT is not just a support service – it’s a partnership. Depending on the procurement model and the scope of services, we meet as follows:

  • Strategic guidance – a shared direction for business and IT
  • Tactical guidance – development roadmap and architecture planning
  • Service management – ensuring everyday smooth operations and handling feedback

Five good reasons to choose Sopiva IT

  1. The deployment does not require any changes to the existing environment.
  2. Scales according to your needs
  3. You receive information on your IT development requirements.
  4. Our user support satisfaction rating is 4.5 out of 5.
  5. Improves visibility into your company’s overall IT landscape.

From alert to action – how Sopiva IT is enhanced with 24/7 SOC and the On‑Call Service

An unbeatable combination! Sopiva IT covers the basic monitoring of your IT environment as well as IT support needs during service hours. The 24/7 SOC ensures that all security alerts are handled appropriately around the clock. Thanks to the On‑Call Service, critical tickets and incidents are also detected outside service hours.

What kind of Sopiva IT solution fits your needs?

Sopiva IT is designed for companies that want IT that works and evolves. Let’s start a conversation about your needs.

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